Packsback have invested in a new operations centre which is staffed to support our clients and our standalone booking portal. The Operations Centre is available from 9.00am until 9pm. It is here where our experienced staff check customer availability and co-ordinate all the appointments. We do not attend appointments where confirmation is not gained but we continue to make appointments up until 9pm. We also check for supporting documentation & ID and re-book any appointments that have cancelled or change circumstances.
Packsback Operations understand the value of communication and the sense of urgency. So, its right first time.